Local Pickup & Delivery

LOCAL PICKUP 

We offer a local pickup option at checkout so customers can choose one of our retail stores to collect their online order.

If a product is not showing as being available to collect in your preferred retail store at checkout, please choose the store showing availability and leave a note at checkout, or send us a message after you have placed your order, and we will make sure the item(s) is transferred to your preferred store ready for collection.

Please wait until you receive an email confirming the order is ready for collection before visiting, which is normally 24 hours after purchase.

Collection is Monday - Saturday, 11am - 4pm

You do not need to let us know the day or time when you will be collecting your order.

You will need to show either the order confirmation or Your Order Is Ready To Collect email at the time of collection.

FREE LOCAL DELIVERY 

We offer a free local delivery option at checkout to customers residing in the postal code areas starting with TS22 and TS21, which covers Wynyard and Sedgefield.

Delivery is Monday - Saturday, after 5pm.

You will receive an email notification when your order is out for delivery and after it has been delivered.