Free Gift Wrapping Service - September 2020
We have now introduced a free gift wrapping service. To arrange this please add a note in the NOTES section at checkout and we will gift wrap your order free of charge.
20% Off All Handbags - September 2020
We are currently running a promotion with 20% discount off all handbags.
Live Chat Support - August 2020
We have recently added live chat support with a self service 'Help Centre' to our website, which is located to the bottom right of each page.
This can be accessed by clicking on the round brown & white 'widget'.
As well as being able to offer real time support during working hours with existing orders or product advice on future orders, you can also look up your order status within the last 60 days, or if you have an account and are logged in, then these orders will automatically show up as soon as you click on the live chat 'widget'.
We are now also in the process of finalising a self service ‘Help Centre’ for most of our frequently asked questions, which will be continually updated.
In order to access the Help Centre just type your question in the box below the heading 'Find your answer now' and if this has been input into the system then an article will appear. For example ‘How to apply a discount code’, ‘How to arrange local pickup’ etc. If there are more than one article related to your question then click 'See more results' and you will be taken to our dedicated Help Centre page.
Answers to our most frequently asked questions will continually be added, but if you cannot find the answer to your question please use Live Chat 'Send us a message'. If your query is outside of working hours then you will be asked to leave your name and email address and a member of the PERIDOT team will reply as soon as possible.
Our typical response time is from 2 minutes to 2 hours during working hours or as soon as possible outside of working hours.
Pre-Orders - July 2020
We have added a 'Pre-Order' page to the 'New In' section.
These are products our suppliers have advised will be delivered to us on a certain date, therefore we are in a position to take 'Pre-Orders', so you now have the added advantage of being able to ‘Pre-Order’ to secure your purchase before they become available on the website and retail shops.
All expected delivery dates are added to the beginning of each of these products.
To see Pre-Orders please click 'Pre-Orders'
Coming Soon - July 2020
We have added a 'Coming Soon' page to the 'New In' section.
These are products that are currently out of stock, have been ordered and are expected soon, together with some new items we have previously not stocked.
For products that are of interest, click 'Notify When Available' and you will receive an automated email as soon as these items are in stock.
To see Coming Soon please click 'Coming Soon'
Online Exclusives - June 2020
Online Exclusives are products we do not sell in our retail shops and are exclusively available to purchase on our website.
To see our Online Exclusives please click 'Online Exclusives'
Retail Shops To Reopen - June 2020
Our retail stores are to reopen on Monday 15 June.
We have installed ‘sneeze guard' shields above the payment counters to protect customers and our staff and we are also providing hand sanitisers.
We will be disinfecting common use areas, such as card terminals and door handles after each customer visits and limiting the number of people that can be inside the shops at any one time.
Newsletter Discount Code - June 2020
When you subscribe to our Newsletter you will receive a 10% discount code to use on our eShop.
The code will automatically be emailed to you as soon as you subscribe, if you do not see the email in your inbox please check your spam or junk folder, if it is still not visible please contact us and we will advise the unique discount code linked to your account.
For further information and how to apply a discount code to an order click 'Discount Codes'
Amazon Pay - June 2020
We are pleased to announce we now accept Amazon Pay on our eShop, enabling customers to use the payment and shipping information stored in their Amazon account at checkout.
Reviews Added - June 2020
We have added a 'Reviews' section to the product pages.
Please feel free to review your recent purchases, your feedback means a lot to us and helps other customers.
Local Pickup & Delivery - May 2020
We now offer a Local Pick up & FREE Local Delivery option at checkout.
For full details click 'Here'
Gift Cards - May 2020
If you are shopping for someone else but are not sure what to give, then give the gift of choice with a PERIDOT gift card, with no additional processing fees.
Gift cards purchased online are electronic, can only be used on our eShop and expire 12 months from the date of purchase.
Denominations are £20, £30, £40, £50, £100, £200, £250 and £500.
Delivery is by email with instructions of how they can be redeemed at checkout.
Gift cards purchased in our stores can only be used in our stores and expire 12 months from the date of purchase.
Gift cards cannot be exchanged for cash or refunded.
If you wish to purchase an online gift card click 'Gift Cards'
FREE U.K. Returns - May 2020
We will be offering FREE return shipping for our U.K. customers who would like to return an item(s) made on our eShop.
We will be using 'CollectPlus' service, which has 7,500 drop off locations throughout the U.K.
To return an item(s) please click 'Refunds' and follow the instructions.
Newsletter - May 2020
Subscribe to our Newsletter and receive a 10% discount code. You will also be first to receive news concerning our latest stock, to include our Christmas launch, which takes place every October, together with details of our promotional offers and sales events of both our retail shops and our eShop.
If you notice that you are not receiving newsletters from us please check your spam or junk folder and consider adding our email address to your contacts.
You can unsubscribe at any time through the unsubscribe link at the bottom of all newsletters or contact us directly and we will unsubscribe you from all future newsletters.
New e-Shop Social Media Accounts - February 2020
We have opened a new Facebook and Instagram account for our eShop.
All stock on our website can also be purchased directly from our shops on Facebook and Instagram, with checkout being completed on our website.
If you wish to follow please click 'Social Media'
New Peridot Website And Online e-Shop - January 2020
Due to strong demand we have decided to open an eShop in addition to our retail stores.
We are currently creating a new website for our eShop and we anticipate completion to take place during late April, early May.