News

Winter Sale - January 2020

Our winter sale has started with up to 40% off various products.

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Furniture - December 2020

We are in the process of adding furniture and expanding our home accessories range to the website.

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FREE Local Delivery For TS20 - October 2020

We have now added TS20 to the post code areas we offer FREE Local Delivery at checkout for website purchases.

The full list we currently offer free local delivery is TS20, TS21 and TS22, which mainly covers Norton, Sedgefield and Wynyard.

For details and guidance of how to arrange a local pickup and free local delivery at checkout please click 'Here'

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Free Gift Wrapping Service - September 2020

We have now introduced a free gift wrapping service. To arrange this please add a note in the NOTES section at checkout and we will gift wrap your order free of charge.

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Live Chat Support - August 2020

We have recently added 'Live Chat' support with a self service 'Help Centre' - 'Find Your Answer Now' to our website, located to the bottom right of each page.

As well as being able to offer real time support during opening hours with existing orders or product advice on future orders, you can also look up your order status within the last 60 days, or if you have an account and are logged in, then these orders will automatically appear as soon as you access Live Chat.

In order to access the 'Help Centre' just type your question in the box below the heading 'Find Your Answer Now' and if this has been input into the system then an article will appear. For example ‘How to apply a discount code’ or ‘How to arrange local pickup’ etc.

If there are more than one article related to your question then click 'See More Results' and you will be taken to our dedicated 'Help Centre' page.

Answers to our most frequently asked questions will continually be added, but if you cannot find the answer to your question please use Live Chat - 'Send Us A Message'.

If your query is outside of our working hours then please leave your name and email address and a member of the PERIDOT team will reply as soon as possible.

Our typical response time is from 2 minutes to 2 hours during working hours or as soon as possible outside of working hours.

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Pre-Order - July 2020

We have added a 'Pre-Order' page to the 'New In' section.

These are products our suppliers have advised will be delivered to us on a certain date, therefore we are in a position to take 'Pre-Orders', so you now have the added advantage of being able to ‘Pre-Order’ to secure your purchase before they become available on the website and retail shops.

All expected delivery dates are added to the beginning of each of these products.

To see our Pre-Orders please click 'Pre-Order'

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Coming Soon - July 2020

We have added a 'Coming Soon' page to the 'New In' section.

These are products that are currently out of stock, have been ordered and are expected soon, together with some new items we have previously not stocked.

For products that are of interest, click 'Notify When Available' and you will receive an automated email as soon as these items are in stock.

To see Coming Soon please click 'Coming Soon'

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Online Exclusives - June 2020

Online Exclusives are products we do not sell in our retail shops and are exclusively available to purchase on our website.

To see our Online Exclusives please click 'Online Exclusives'

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Amazon Pay - June 2020

We are pleased to announce we now accept Amazon Pay on our eShop, enabling customers to use the payment and shipping information stored in their Amazon account at checkout.

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Reviews Added - June 2020

We have added a 'Reviews' section to the product pages.

Please feel free to review your recent purchases, your feedback means a lot to us and helps other customers.

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Local Pickup & Delivery - May 2020

We now offer a Local Pickup & FREE Local Delivery option at checkout for website purchases.

For full details click 'Here'

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Gift Cards - May 2020

If you are shopping for someone else but are not sure what to give, then give the gift of choice with a PERIDOT gift card, with no additional processing fees.

Gift cards purchased online are electronic, can only be used on our eShop and expire 12 months from the date of purchase.

Denominations are £20, £30, £40, £50, £100, £200, £250 and £500. 

Delivery is by email with instructions of how they can be redeemed at checkout.

Gift cards purchased in our stores can only be used in our stores and expire 12 months from the date of purchase.

Gift cards cannot be exchanged for cash or refunded. 

If you wish to purchase an online gift card click 'Gift Cards'

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FREE U.K. Returns - May 2020

We now offer FREE return shipping for our U.K. customers who would like to return an item(s) made on our eShop except for products measuring over 55x45x45cm and/or weighing above 10kg.

To see a list of exclusions please click 'Product Delivery Exclusions'

We will be using 'CollectPlus' service, which has 7,500 drop off locations throughout the U.K.

To return an item(s) please click 'Refund Policy' and follow the instructions.

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Newsletter - May 2020

If you sign up to our Newsletter you will receive a 10% discount code to use on our eShop and will be kept up to date with news concerning our latest stock, promotional offers and sales events of both our retail shops and eShop.

The code will automatically be emailed to you as soon as you subscribe, if you do not see the email in your inbox please check your spam or junk folder, if it is still not visible please contact us and we will advise the unique discount code linked to your account.

The discount code is valid for 14 days, can only be used once, requires a minimum spend of £20 (Excluding postage and Gift Cards) in one single transaction and cannot be used in conjunction with any other promotion or offer. 

If you misplace the code please contact us and we will advise.

If you notice that you are not receiving newsletters from us please check your spam or junk folder and consider adding our email address to your contacts.

You can unsubscribe at any time through the unsubscribe link at the bottom of all newsletters or contact us directly and we will unsubscribe you from all future newsletters.

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New e-Shop Social Media Accounts - February 2020

We have opened a new Facebook and Instagram account for our eShop.

All stock on our website can also be purchased directly from our shops on Facebook and Instagram, with checkout being completed securely on our website.

If you wish to follow please click 'Social Media'

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New Peridot Website And Online e-Shop - January 2020

Due to strong demand we have decided to open an eShop in addition to our retail stores.

We are currently creating a new website for our eShop and we anticipate completion to take place during late April, early May.