Shipping Policy

U.K. DELIVERY

For transactions below £60 a postage and package charge of £5.95 is charged at checkout.

For transactions of £60 and above (Excluding Gift Cards) postage is FREE of charge.

GIFT CARDS

Gift cards purchased online are electronic and are sent by email, therefore no postal fees are applied at checkout.

INTERNATIONAL DELIVERY

A postage and package charge of £25 is charged at checkout on all transactions.

We currently ship to the following countries. If your county is not listed and you wish to purchase an item please contact us directly.

Australia, Canada, Denmark, Germany, Hong Kong SAR China, Ireland, Italy, Japan, The Netherlands, New Zealand, Singapore, Spain, Sweden, United Kingdom, United States (Not US territories except Puerto Rico).

Import duties, taxes and charges of the buyer’s country are not included in the sale price and are the buyers responsibility.

Please check with your local customs office before importing any products purchased from our website into your country that may be stopped or have charges applied.

Peridot eShop cannot be held responsible for any customs clearance delay or be liable for any charges in the case of your shipment being stopped, charged for or disposed of at customs.

INFORMATION

We aim to despatch all goods within 3 working days of payment.

While we predominantly use UPS, an appropriate carrier is chosen based on the order from one of the many reputable carriers we use, to include -

DHL, DPD UK, FedEx and Royal Mail.

Once your order has been placed you will receive an order confirmation with a Track Your Order link. You can check the status of the order by either pressing this link or by clicking 'Tracking' and entering your order number and email address on our dedicated tracking page.

Depending on the service used most orders require a signature upon delivery.

Shipping updates are supplied and relied upon by the shipping carrier used at the time of despatch. PERIDOT eShop cannot be held responsible if you do not receive real time status notifications by email or on the tracking page.

If Royal Mail is used for deliveries within the U.K. and if you wish to check the status of your order, tracking will need to be viewed directly on the Royal Mail website www.royalmail.com as Royal Mail do not allow any 3rd party services to display tracking information for a Royal Mail delivery within the U.K. As well as the tracking number, a trackable Royal Mail link will also be provided by us when your order is shipped for your convenience. Tracking can still be viewed on our website for all Royal Mail deliveries outside of the U.K.